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Our crew work hard to make Powershop the best power company ever. We supply power to all kinds of homes and businesses in New Zealand. Powershop sprung to life in 2009, backed by Meridian Energy. We focused on making shopping for electricity easy and enjoyable, and created the tools people need to understand how much power they use, giving them the control to lower their bills. It worked. Today our Wellington headquarters are bursting at the seams and our Customer Service Centre is adding vibrancy to the rural Wairarapa township of Masterton.

** NOTE: The above information has been provided by « Powershop» or reproduced from their website **

*** last updated at 2022-01-20 15:32:52 ***

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User
Contract
Price: low to high
Price per 30 days
Total 5.6
Overall Satisfaction 5.7
Value for Money 5.3
Customer Service 5.7
Average from 13 reviews
2019-07-10 11:01:02
Hana Kingi 9.3
I have been with Powershop for a number of years and moved friends and family across to this company because they have an incentive plan to do so. Powershop is owned by Meridian Energy so I am pleased to support their "Clean, Green Energy" ethos. Their easy-to-use website and mobile app is first class. I can view my usage daily, buy power packs in advance to reduce my monthly bill and enter my own smart meter readings or check the weekly Powershop readings to make sure they are correct. Their prompt payment discount brings my bill down even further. I have a rental property and Powershop keep power connected for my future tenants - only billing from the "move-in date" and sending them a separate bill during their tenancy. Fuss-free and easy! Fabulous customer service, always helpful and friendly.
The Powershop website shows your power owing in a clear, calendar-type format and you can pay for power usage at any time during the month online, or in cash at the Post office.
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Pros
Easy-to-use mobile app and website
Downloadable power usage, graphs and information
Up to date billing, and notifications via email
User entry smart meter readings (optional)
Multiple property billing on one account (if required)
Incentive plan for new customers or friends/family
Helpful customer service staff online or on the phone.
...read more
Cons
Would be nice to see Powershop offer customer savings for LPG and reticulated Natural Gas supply through an alliance with ELGAS or similar.
2019-02-21 12:13:56
Pete Thomson 9.7
I've been with Powershop for several years now and continue to be impressed. Mobile App is great, you get special offers that are good value. I actually feel like I am in control of my power rather than being "powerless" . Not only that if you do have an issue you speak to real person who knows whats going on and privide great advice. Same applied when I needed a new connection to a shed, even my electrican was impressed with the service he got. So just keep doing what you are doing well and I'll be happy ...read more
Pros
Excellent Service. Good Prices. I feel in control of my power at last!
Cons
Can think of any.
2019-01-21 23:32:34
Troy 8.3
I used a number of energy comparison search engines and each time Powershop came out on top. As this is my first time moving out into the big world we'll see how their prices actually compare.
Pros
For a first time user, joining is extremely simple when filling out the form.
Cons
Cannot enter the ICP number until I've moved in, what would be useful is entering this before the move-in date.
Had to rate the Customer Service in the middle as I haven't used that yet...
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SPOTLIGHT: Powershop
Powershop have an innovative approach to let you take charge of your power and optimise your power spending.   
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