Who are the top 10 Power Providers in NZ?

Are you looking for a new power provider? Committing to a new power provider can feel a bit like jumping into the unknown. Although a competitively priced power plan may be on the top of your list, you’re also likely to want a provider who offers a reliable service and top notch customer service.

It can be helpful to know who the most popular Power Provider is - the ones that other Kiwis choose to sign up with. Here is a comparison of the top 10 power providers in New Zealand according to market share.

Each power company offers something a little bit different, so we’ve included a brief outline of each to help you decide who is best for you. Whether you’re looking for great call centre hours, big prompt payment discounts, Airpoints, free power days, or great bundled plans.

Here are the top 10 power providers in New Zealand for market share*

*According to figures from the EMI Electricity Authority in January 2020. Source: https://www.emi.ea.govt.nz/Retail/Reports

The ten most popular power provider in New Zealand are:

1. Contact Energy (first equal)
   Contact Energy come first equal with Genesis Energy for their market share across New Zealand.  There are plenty of good reasons for customers to choose Contact Energy – they’re large, well established and reliable. Track your power usage and pay your bill on their app, and choose how you pay with flexible payment options like Smooth Pay, and weekly or fortnightly bills. And enjoy the longest call centre opening hours in NZ – open in evenings and on Saturdays.
   
   They have also stayed ahead of the government power reforms by phasing out prompt payments discounts and simplifying their power plans. So Contact Energy customers shouldn’t need to worry about unexpected changes due to the government Energy Reforms. Compare Contact Energy Plans
    

1. Genesis Energy (first equal)
   Genesis Energy also come first equal for market share across New Zealand.  They are another well established, reliable power provider. Genesis Energy offer flexible or fixed price plans, energy management tools, and a New Zealand based customer service centre.  A key part of Genesis Energy’s offering to new customers is their prompt payment discount.  The government has given Power Companies until mid-2020 to get rid of prompt payment discounts under threat of regulation. It is still unclear how Genesis may change their customer incentives when prompt payment discounts are discontinued. Compare Genesis Plans
    
2. Mercury NZ
   Mercury Energy come in at third place as a popular choice for New Zealand power customers. They generate energy from 100% renewable energy. Customers receive rewards like free power days, Airpoints, EV fuel packages and e-bikes. Mercury currently offers plans with prompt payment discounts, so customers should expect to see some changes to their plans when these are phased out. Compare Mercury Plans
    
3. Trustpower
   Trustpower have some innovative offers and rewards when it comes to bundling your electricity, gas and broadband. Trustpower offer an innovative way to streamline your life, where the more services you bundle the more you save, plus you only need to deal with one provider and one billing cycle for your home utilities. They also often have attractive offers for new customers like joining credit, or joining rewards like fridges, TVs or computer when you join. They are certainly a good option to consider when looking for a new provider! Compare Trustpower Plans
    
4. Meridian Energy
   Meridian Energy produce 100% renewable energy generation – wind farms, hydro stations, solar arrays.   Meridian Energy are dedicated to renewable energy generation, and have a commitment to doing good for the community, supporting NZ charities and community projects. They also have a good reputation for customer service with an award-winning customer service team. Compare Meridian Plans
    
5. Energy Online
   If you like to keep things simple, and manage your power bill online, Energy Online could be the provider for you. Energy Online plans have no fixed term contract, no exit or late payment fees, and a 20% prompt payment discount, and guaranteed pricing for the next 12 months.  Although prompt payment discounts are likely to be discontinued mid-2020, if you want to take advantage of an attractive 20% discount, you could sign up now and switch later in the year if a more attractive offer comes along.  Sign up easily online, in less than 5 minutes. Compare Energy Online plans
    
6. Pulse Energy Alliance
   Pulse Energy pride themselves on offering low cost electricity, gas and broadband plans to homes across New Zealand.  Pulse Energy have already built a prompt payment plan into their price, so they offer all customers a low price upfront – in fact they guarantee they can beat the electricity rates you are on with your current retailer, assuming you always pay on time. No long term contracts, no mark-up on Network Services and receive an all-energy discount when you bundle your electricity and LPG. Compare Pulse Power plans
    
7. Powershop
   Customers have fast adopted Powershop since they launched in 2009 – and for good reason. It’s easy to sign up online, with a Guaranteed Savings offer based on your recent bill.  No fixed term contract, so you can leave whenever you choose without a penalty. Use their online tools to track how much power you’re using, see where you can save power and save money. Choose how you pay and when you pay with their flexible payment terms. If you need to phone Powershop, you’ll get a real person on the other end of the line with an average waiting time of 30 seconds. Compare Powershop plans
    
8. Nova Energy
   Nova Energy are a nationwide New Zealand owned and operated company that prides itself on providing great value energy for Kiwi families and businesses. Thousands of Kiwi families and businesses have switch to New Zealand owned Nova Energy to save money on their power bill, and enjoy award winning customer service.  Nova Energy offer bundled plans where the more services you bundled the more you save, with great incentives for new customers like joining credit and gifts. Compare Nova Energy plans
    
9. Electric Kiwi
   Electric Kiwi are an independent New Zealand Power Company. They offer no contract power plans, with an hour of free off-peak power every day. If you are strategic in the way you use your power during the free off-peak hour, you can save on your power bill. Compare Electric Kiwi plans

Make an informed choice about power

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