Pulse Energy

Pulse Energy is proud to be 100% community-owned. Powering the nation with electricity, gas and broadband across New Zealand.

More Than Just Power:

Locally owned
We’re 100% community-owned, with deep roots in Alexandra and Westport. Proudly local, we’re here for communities right across New Zealand.

Customer Loyalty Programme
As a customer, you're automatically entered into our Power Draw to WIN up to $1,000 in credit on your power bill every month.*

Powering the Community
Through our Pay it Forward Programme and Powering Your Community Fund, we support customers experiencing energy hardship and back organisations dedicated to making a positive impact in their communities.

Partnerships with Purpose
From the far north to the deep south, we support Kiwi communities through meaningful partnerships and sponsorships. Working alongside passionate people and organisations is part of who we are.

*Power Draw terms and conditions apply.

As a Pulse Energy customer, you can enjoy:

Half Price Weekends
With our Power Shift plan, you can enjoy half-price weekends and discounted off-peak power every day.

Natural Gas and LPG
Receive our All Energy Discount when you bundle power and gas with us.

Broadband Made Simple

Stay connected with our range of flexible broadband plans, designed to fit your lifestyle. Plus, enjoy the convenience of one easy-to-manage bill for both your electricity and broadband, saving you time and hassle.

Track Your Energy Usage
My Account is our customer portal where you can view your weekly, monthly, and yearly usage to better understand your energy habits. You can add additional services, pay your bill, and view your previous transactions.

24/7 Support with Fern
Need help anytime? Chat with Fern, our always-on virtual assistant, or speak with our friendly local team during business hours.

Car and Pet Insurance
We’ve partnered with Cove to offer our customers affordable insurance. Customers can enjoy up to 10% off car insurance and 20% off pet insurance with Cove.*

*Cove Insurance terms and conditions apply.

** NOTE: The above information has been provided by « Pulse Energy» or reproduced from their website **

*** last updated at 2025-09-04 13:04:02 ***

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Addons
User
Contract
Price: low to high
Price per 30 days
Total 3.4
Overall Satisfaction 3.1
Value for Money 3.2
Customer Service 3.9
Average from 10 reviews
2025-08-22 18:57:12
Meryl 1.7
Thete a Rip off very expensive charges I have never seen on other companies I have been with and there app is a joke only stayed for a month and a half
Pros
None
Cons
Rip off
2024-07-04 16:50:11
Janene 1.0
This company estimated our gas and we were charged nearly three times the amount that we were charged at the same time the previous year. They refused to review the bill as I did not send a photo of the gas meter within 7 days, even though they did not tell us this was a requirement.
Pros
None
Cons
Day light robbery
2023-12-05 16:31:19
Matthew 1.0
When signed up three years ago, no mention of exit clause...very hard to leave to another provider 30 days in advance. Very high pricing. Started ok, but git very expensive very quickly.
Pros
None!
Cons
Expensive. Very expensive exit clause which is hard to bypass. I do NOT recommend this supplier!